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Samsung Blames Battery and Design Flaws for Galaxy Note 7 Fires

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Samsung Investigation Blames Battery Size for Galaxy Note 7 Fires

Samsung Investigation Blames Battery Size for Galaxy Note 7 Fires

– An investigation into the cause of faulty batteries that led Samsung Electronics to pull all of its Galaxy Note 7 smartphones last year found that some batteries were irregularly sized.WSJ’s Lee Hawkins explains.Photo: Ahn Young-Joon/Associated PressAn investigation into the cause of faulty batteries that led Samsung Electronics Co. to pull all of its Galaxy Note 7 smartphones last year found that some batteries were irregularly sized, causing overheating, while others had manufacturing problems, according to people familiar with the matter.
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Samsung Finally Explains the Galaxy Note 7 Exploding Battery Mess

Samsung Finally Explains the Galaxy Note 7 Exploding Battery Mess

– After two bungled recalls — and three months after Samsung killed production of the fire-starting Galaxy Note 7 here

Samsung Blames Battery and Design Flaws for Galaxy Note 7 Fires

Samsung Blames Battery and Design Flaws for Galaxy Note 7 Fires

– During the almost hourlong presentation, Samsung offered an extensive technical explanation of the problems with the battery but little insight into the breakdowns that caused the company to fail to identify the problems.Mr. Koh said the lessons the company had learned had been integrated into its processes and culture, yet offered no explanation of how the culture would change or what the problems with the culture were.Advertisement Continue reading the main storyThe cancellation of the Galaxy Note 7 has been an unprecedented public relations disaster for Samsung, the world’s largest maker of smartphones.
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